Customer Service

Improving customer service directly improves customer retention and satisfaction. Our customer service training is founded on the 4 Lenses™ Assessment. In this course, your team members will be trained to recognize their personal temperament style and to quickly identify the temperament styles of co-workers, and customers. This will help your employees serve your customers based on what the customer values most. This training reduces stress and conflict by removing communication barriers by providing a common language to your organization.